Delivery Policy and Information

 

Safe Delivery

By using our delivery service, you agree to let our professional couriers use their best judgment as to whether the flowers or gifts can be safely left at a delivery address, should no one be there to receive them. We can hold no liability for those orders left at our discretion.

If a requirement of the destination is that orders be received and passed over to a concierge or gated security, we can hold no liability for those orders from that point on

 

 

 

Delivery Timeframes​

We use NZ post as our main courier provider. The following timeframes have been recommended to us by NZ Post. While we aim to dispatch your order as soon as it is ready or on the day you have selected by dispatching it 1-2 days for North Island and 2-3 days prior for South Island (2 days earlier if rural). Unfortunately, we can never guarantee an exact delivery date as it is beyond our control. While most of our parcels arrive on time, in some cases, they will arrive earlier or possibly later depending on the courier schedule. 

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Pick-up in 

You can select 'pick up' at checkout, and we will get your order ready for you. You will receive an email notification from us when your order is ready for pick up.

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